About Community Feedback Management

Community Feedback Management is how the Sunflower Organization receives and answers feedback from the communities it works with in the occupied Palestinian territory. Every message is read, followed up, and answered where the person asked for an answer.

Our values

• Community first

  We start from what people tell us, and we answer them.

• Accountability

  Every case is followed from the first message to its outcome, and every step is recorded.

• Collaboration

  Staff and partners work from the same record of what was said and done.

Where we work

We work with communities in the West Bank, including Jerusalem, and in the Gaza Strip.